Shipping policy
Shipping Policy
Thank you for shopping with us! We work hard to process and deliver your order as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days. You will receive a confirmation email after your order has been placed.
Shipping Times
Estimated delivery times are usually 7–15 business days after your order has been processed.
Delivery times may vary depending on your location, shipping carrier, customs, holidays, or other circumstances outside of our control.
Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number when available.
Please allow a few days for tracking information to update.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your shipping information, please contact us as soon as possible.
We cannot guarantee that an address can be changed after an order has been processed or shipped.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us and we will do our best to help resolve the issue.
Contact Us
If you have any questions about your order or shipping, please contact us at:
support@modzio.co